Maintenance and Repairs

Your security system is a critical investment in the safety of your property, people, and assets. Like any sophisticated electronic equipment, it requires regular professional maintenance to remain fully operational and reliable. 1-Secure provides comprehensive security system maintenance and repair services across the UK, ensuring your intruder alarms, CCTV, access control, and fire systems function flawlessly 24/7. Our preventative maintenance plans are designed to identify and resolve potential issues before they lead to system failure, giving you uninterrupted peace of mind.

Is your system due for a service? Do you have a fault that needs urgent attention? Contact 1-Secure today for a fast, professional solution.

For complete peace of mind, we offer 3 levels of maintenance and support packages starting at £9.99 p/m

Benefits of Annual Maintenance Plans (savings of over £300)

  • Free Instant Phone and Remote Technical Support
  • Full System Service once a Year (worth £144 inc VAT)
  • Guaranteed 48-hour Call-Out Response, otherwise we refund you one month’s subscription!
  • First 2 calls our charges included. Reduced rate on additional call-outs (savings of £144)
  • Up to 20% Discount on Replacement parts

(The text below is separate and should not be part of the package description)

Our standard call-out charges are inclusive of travel costs and the first hour at £60 + VAT.  The lowest in the home county area.

We also repair existing security systems at very competitive prices, even if we did not install your system.

Contact us on 01494 416 461 for a no obligation quote.

Why do I need regular maintenance for my security system?
Regular maintenance ensures your system is reliable, detects faults before they cause a failure, reduces false alarms, and keeps it compliant with British Standards and insurance requirements. For monitored alarms, it is mandatory to maintain police response.
Will maintenance keep my system compliant with regulations?
Yes. Our engineers are trained to maintain your system in line with the relevant British Standards (e.g., BS 5839 for Fire Alarms, BS 8243 for Intruder Alarms). This is essential for commercial properties, HMOs, and systems with police response.
Can a maintenance contract help reduce my insurance premiums?
Often, yes. Many insurance providers require proof of regular, professional maintenance for security and fire systems as a condition of coverage and may offer reduced premiums for systems under a certified maintenance contract.
Do you repair systems that were installed by another company?
Absolutely. Our engineers are experienced with a wide range of manufacturers and systems. We can diagnose and repair most security systems, regardless of the original installer.
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